Development, implementation upgrade and post-implementation support of the Zambia Immigration Management System for the Department of Immigration of the Republic of Zambia.

The implemented solution includes the following list of key features:

1. Automation of e-services provisioning cycle (visas, permits)
2. Digitization of documents and implementation of the electronic case flow system
3. Automation of internal processes and procedures related to e-services provisioning, law enforcement and audit
4. Implementation and integration with the government e-services portal
5. Online payments processing and revenue collection
6. Events logging, audit trail and rendering of the reports and analytics charts
7. Implementation of the cloud infrastructure and environments for the developed solution

The implemented solution consolidates all the services, document management and processes in the context of the Zambia Department of Immigration (ZDI).